See our frequently asked questions.
|Sort by:||All||Surgery or procedure||Travel||Covid-19|
It's very simple, just contact the specialist in the location that best fits your travel plans. The doctor will guide you and ask for your medical records to see if you’re a candidate for the procedure.
You can choose a specialist directly from the medical specialties or the locations available. Once you have selected the doctor you will see the clinic’s contact information.
All appointments are scheduled directly with the clinic.
You can see the contact information in the clinic's profile.
Yes, the application is very common with Mexicans business.
We only work with doctors that share our values for ethical medical practices and quality and that they have all the medical certifications up to date; That's why we take the time to do thorough research and select the best specialists in every major tourist destination and border cities.
All the clinics in our network have the highest standards for quality and services and are certified specialist. You will get the same state-of-the-art facilities as any clinic in the United States and Canada but with the warmth and hospitality that makes Mexico the 2nd top medical tourist destination in the world.
On our site, we focus on the most popular destination to ensure not only you have the best affordable healthcare but the easiest way to travel.
Yes, all the clinics showed in our network have passed our verification process where we make sure they meet US quality standards.
Our verified clinics guarantee their procedures.
Although nobody can guarantee 100%, you can have the security that all the listed clinics have passed the quality evaluation and that they have being in business for over 5 years.
Usually, Mexican clinics can't bill your insurance company directly, however, some insurance companies pay on a reimbursable basis. We recommend contacting your insurance company to make sure they will cover the services and get more information.
Yes, if you’re a surgery the doctor will ask you to get pre-ops.
It's not common to get pre-ops for procedures, but the specialist will determine if there’s any additional information that the test will provide.
A surgery consists in the physical intervention of tissue, as a general rule, a procedure does not involve cutting of patients' tissue.
The average hospital stay in Mexico goes from $150 USD to $400 USD, depending on the hospital's prestige. All our doctors operate only in hospitals that meet the COFEPRIS* health standards. *COFEPRIS does the same job as the FDA in the USA.
If your procedure requires hospital stays, bring personal items like a toothbrush, toothpaste, and facial tissues, so you don't have to use the ones provided by the hospital. That will help you lower your hospital bill.
No, but if you don’t have them the new health care provider will ask for a new diagnostic test and medication information.
According to HIPAA, patients have the right to request their records. Other individuals can also request records on behalf of a patient with written permission from the patient. These include a parent, legal guardian, patient advocate, or caregiver.
Normally, one would simply have to call the health care provider and request a copy of the record. After signing a release for the records.
Medical records are the document that explains in all detail the patient's clinical findings, diagnostic test results, pre and postoperative care, patient's progress, and medication.
If written correctly, notes will support the doctor about the correctness of treatment.
Once you have them you can email them to your new specialist in advance to help them understand your medical history.
Yes, before you leave the hospital, ask your doctor and nurse for your tests results, and medical records. This service is provided by most hospitals free of charge.
It depends on the procedure. Your doctor can make a suggestion, but it's better if you get at least one or two days before surgery so you're well-rested, and can take additional tests if needed.
Is not recommended for the patient to get right away on an airplane after some procedures, as the atmospheric and oxygen pressure in the cabin might cause post-surgery complications. On our website, you'll see the approximate "cleared to fly" times for each procedure.
Its recommended that after chest or abdominal surgery the patient waits at least 10 days before air traveling.
Its recommended that after plastic surgery the patient waits at least 7 days before air traveling.
Yes, a certification from a Mexican foreign doctor is valid under the FMLA. You can request your doctor to fill out the following optional-use form https://www.dol.gov/sites/dolgov/files/WHD/legacy/files/WH-380-E.pdf
Eligible employees can be entitled to an FMLA leave if they have a serious health condition that makes the employee unable to perform the essential functions of his or her job; or need to care for the employee’s spouse, child, or parent who has a serious health condition;
You can find more information at the website https://www.dol.gov/agencies/whd/fmla
On our website, you can find medical tourism certified hotels. These hotels offer special accommodations for medical tourism patients; like transportation, accessible rooms, and bland diets. Go to our hotels section to get more information.
Spanish is the main language in Mexico but the clinics in our network are fully prepared to attend you in English. In most tourist destinations and border cities, it's very common to find English speaking people.
You can visit Mexico at any time of the year, the climate can vary from region, but depending on the season the weather can range from 70 to 90 Fahrenheit. We suggest checking the local weather in advance to your visit so you can be prepared.
All visitors need a valid passport to enter Mexico.
See our travel to Mexico section to get more information.
No, just a valid passport and a properly completed Multiple Migratory Form (FMM). The FMM usually is provided by the airline or at the port of entry.
Most establishments accept cash, credit or debit card, if you need to withdraw cash there are international banks and ATMs, consider that a fee might be applied when you use an international ATM.
Yes, our locations are in safe and friendly commercial zones near hotels, tourist attractions or the border.
We advise having the same precautions you have in your city and take the same common-sense precautions that you would when visiting a new country or city.
Yes, you will find ATMs at every bank, convenient stores, supermarkets or big retailers.
Yes, most places accept credit or debit cards.
To rent a car in Mexico you will need a valid driver’s license, a credit card, and most car rental agencies require that the vehicle driver are at least 21 years.
We suggest booking with time to get the best deals.
Yes, we advise getting auto insurance in Mexico.
Some U.S. auto insurance companies have limited coverage in the first 25 miles but in case of an accident, the Mexican law does not recognize insurance policies that have not been issued by Mexican companies.
Contact your car insurance to get more information on your policy.
Yes, all our locations have good cellphone and internet reception.
Depending on your plan, some fees may apply, contact your provider to get more information.
Uber is more affordable, all our Mexican locations have Uber services available, if you're using taxi services we advise to use them at verified taxi centers and if you take one on the street check for a valid taxi id displayed on the window.
There are no current travel restrictions, although you will be asked to fill a health declaration form at the airport.
For updated information, please visit https://www.who.int/emergencies/diseases/novel-coronavirus-2019
Yes, prices range from $15 to $35 USD, depending on the city, type of test, and laboratory.
Yes, the airline will require you to present a recent covid test (maximum of 3 days old) before check-in. Some airlines do not require the covid test if you're fully vaccinated, we suggest you check with your airline.
The country has not issued a mandate, but some establishments are requiring visitors to wear a facemask.
Yes, all the clinics and doctors are following CDC guidelines to ensure patients’ safety.