Words cannot describe how grateful my family and I are for finding Dr. Castañeda in our lives. Since my father was diagnosed with cervical myelopathy we began an intensive search in the US and Mexico trying to find the best neurosurgeon that could operate on my dad.
My dad is a surgeon and I have also worked before in other areas of the medical field for several years. Therefore, I know how the industry works and how difficult it is sometimes not only to find a knowledgeable and compassionate doctor, but to even get a hold of one; since appointments are usually booked weeks in advance and doctors don’t have time to answer many questions or concerns that can come up. That was not the case at all with Dr. Castañeda since he was always available to answer all of our concerns.
My siblings and I do not live in the same country where my father and Dr. Castaneda are. For that reason, we thought it would be difficult to assist our father since we were not physically there to help him. But Dr. Castañeda made the entire process so easy and smooth.
Since the first virtual appointment he was able to answer questions other doctors didn’t give us. He showed true compassion and care for his job and patients and provided detailed explanations of what the process would be, surgery options and costs.
It was very easy to communicate with him since he always had a rapid response whenever we sent him a message or called him.
On the day of the surgery he communicated with us every step of the way, from the moment they were getting ready to start surgery and until he was done and my father had woken up from anesthesia. He explained in detail what happened during surgery and then gave us all the recommendations necessary for his care. Even though we were so far away, he made us feel at ease because communication was a key element in the process and we were able to rest assured our father was having the best care he could get.
I could not recommend Dr. Castañeda enough. He is an excellent surgeon with immense knowledge in his field. His care and commitment for his job, his patients and even his patients' families is immense.
My family and I will be forever grateful for him helping my Father get back his quality of life.