Patients experience with Medical Tourism

Words cannot describe how grateful my family and I are for finding Dr. Castañeda in our lives. Since my father was diagnosed with cervical myelopathy we began an intensive search in the US and Mexico trying to find the best neurosurgeon that could operate on my dad.
My dad is a surgeon and I have also worked before in other areas of the medical field for several years.  Therefore, I know how the industry works and how difficult it is sometimes not only to find a knowledgeable and compassionate doctor, but to even get a hold of one; since appointments are usually booked weeks in advance and doctors don’t have time to answer many questions or concerns that can come up.  That was not the case at all with Dr. Castañeda since he was always available to answer all of our concerns.
My siblings and I do not live in the same country where my father and Dr. Castaneda are. For that reason, we thought it would be difficult to assist our father since we were not physically there to help him.  But Dr. Castañeda made the entire process so easy and smooth.
Since the first virtual appointment he was able to answer questions other doctors didn’t give us.  He showed true compassion and care for his job and patients and provided detailed explanations of what the process would be, surgery options and costs.
It was very easy to communicate with him since he always had a rapid response whenever we sent him a message or called him.
On the day of the surgery he communicated with us every step of the way, from the moment they were getting ready to start surgery and until he was done and my father had woken up from anesthesia. He explained in detail what happened during surgery and then gave us all the recommendations necessary for his care.  Even though we were so far away, he made us feel at ease because communication was a key element in the process and we were able to rest assured our father was having the best care he could get.
I could not recommend Dr. Castañeda enough.  He is an excellent surgeon with immense knowledge in his field.  His care and commitment for his job, his patients and even his patients' families is immense.
My family and I will be forever grateful for him helping my Father get back his quality of life.

En el año 2019 estaba sufriendo un gran dolor debido a un par de hernias en la columna, después de acudir con distintos doctores que me daban la opción de colocar espaciadores, acudí con la Med. Cirujana Martha Carolina Hernández Hernández, quien me explico el proceso de una micredisectomia tubular, mejorando muchísimo mi calidad de vida y acelerando mi rehabilitación, hasta el momento continuo mis labores cotidianas y del trabajo sin ningún problema, continuando con el cuidado de mi columna mediante ejercicios para no tener de nuevo ese horrible dolor.

The treatment I received for my shoulder was top notch, the orthopedist and his team were there for me during the whole process and not to mention the significant amount of money I saved, I really do recommend traveling to Mexico for health care

Dr. Olivares is patient and professional. He discussed the issue and presented options. He was present with the supporting departments and was sure I understood each step of the process. Thank you for making me as comfortable as possible with the process.

Excellent service!

Part 2 of my review …. From the get go, Dra Briceno has been amazing, supporting all the way, from the lodging to convalescing, and that includes multiple questions, pre and post surgery. Supportive and available she’s been during all the process, and with such professionalism, exceeding all expectations we could of had, from the incredible human touch to the medical aspect perspectives. If any of you reading my review have any doubt or concern regarding having it not an intervention, I strongly recommend to communicate with Dra Briceno. I would also be very happy to discuss with in more details our experience. Merci beaucoup Doctora for the great service, and all you’ve done for my mother. She’s now smiling, laughing without being concerned of people’s judgment. We’ll never forget about you. Kind regards from all of us. Sincerely, Marie

Hello! With this message I would like to share my experience with Dra Anel Briceno. I’m writing on behalf of my mother, as well as myself to recognize the great service we have had with Dra Briceno. My mother has had a partial facial paralysis for the last 25 years, and going through tough moments trying to accept the paralysis and the multiple struggles it has had on her. It’s been difficult. And for years she’s been looking at different types of treatments and available intervention options - to not only improve her condition, but also to improve her self esteem without being so afraid of her reflection in the mirror. Our experience now! From the moment we met with Dra Briceno we felt comfortable and received the greatest service we could have hoped for. Explaining us about her condition, available options, the procedures themselves, and the associated prices. (Please see the next review of the rest of my message)…

Attentive doctors and clean facilities. I love them!

Excellent services!

i love my visit to tijuana