Due to its rich history, white-sand beaches and breathtaking landscapes, Cancun and Playa
del Carmen are one of the most popular travel destinations for national and international
tourists. The semi-tropical weather allows visitors to enjoy the archeological sites,
eco-parks, beaches and the city at any time.
The Riviera Maya is well known for providing a mix of relaxation and adventure with more
than thirty premier spas and resorts, ecological parks and archeological sites making it the
ideal destination for tourists of all ages looking to relax, have fun and have access to
affordable healthcare.
The best way to know the Mayan’s history is through the archeological sites that can be
found in the area; Among the most popular are Chichén Itzá and Tulum both sites showcase
amazing ruins and excellent experience of this culture. Another way to see their culture is
in the Mayan Museum of Cancun, there you can see pieces found in sites like Palenque, Tulum,
Chichén Itza among others. This museum surrounds The San Miguelito Archeological Site which
compliments the history and beauty of this amazing culture.
You can pay with US dollars, Credit/Debit cards on most restaurants and establishments. If
you pay with USD the exchange rate will be lower, our recommendation is to visit a foreign
exchange agency, a bank or an ATM to turn your currency into Mexican pesos, you’ll get a
better exchange rate this way.
Information about Embassies, Consulates or Consular Agencies for U.S. and Canadian citizens.
In case of emergency or general assistance to citizens traveling in Mexico please contact
the nearest embassy, consulate or consular agency.
U.S. Consular Agency in Cancun
Blvd. Kukulcan Km 13 ZH, Torre La Europea, Despacho 301 Cancun, Quintana Roo C.P.77500
Assistance to U.S. citizen
From Mexico:
Tel: 999-316-7168
From the United States:
Tel: 1-844-528-6611
U.S. Consular Agency in Playa del Carmen
Plaza Progreso, Local 33 Carretera Federal Puerto Juarez-Chetumal, Mz. 293 Lt. 1. Playa del
Carmen, Quintana Roo C.P. 77710
Assistance to U.S. citizen
From Mexico:
Tel: 999-316-7168
From the United States:
Tel: 1-844-528-6611
Consular Agency of Canada in Cancun
Centro Empresarial Oficina E7 Blvd. Kukulcan Km. 12 Zona Hotelera 77599 Cancún, Quintana Roo
– Mexico
Assistance to Canadian citizen
From Mexico:
Tel: 998-883-3360
From Canada:
Tel: 011-52-998-883-3360
Consular Agency of Canada in Playa del Carmen
Plaza Paraíso Caribe, Modulo C, Planta 2, Oficina C21 – 24 Av. 10 Sur entre Calle 3 y 5 Sur,
M-35, Lote 1 Colonia Centro 77710 Playa del Carmen, Quintana Roo – Mexico
Assistance to Canadian citizen
From Mexico:
Tel: 984-803-2411
From Canada:
Tel: 011-52-984-803-2411
Safety tips
Cancun and Playa del Carmen are very safe destinations to walk and explore, we recommend to
employ common-sense precautions, just as you would in any other city. Talk to your hotel or
any tourist office for information about the high ties or the signaling at the beaches.
Arriving by air
The Cancun International Airport (CUN) receives national and international flights serving
both cities, Cancun and Playa del Carmen.
The airport offers a wide selection of transportation services like, buses, shuttles, taxis,
private and shared transportation that will take you all along the Riviera Maya. Depending
on the transportation prices may range between $12 to $34 USD to most locations.
Common flights to Cancun, Q. Roo. (Approx.)
Atlanta – 2:35 hrs.
Calgary – 5:25 hrs.
Chicago – 3:40 hrs.
Dallas – 2:45 hrs.
Houston – 2:15 hrs.
Los Angeles – 4:40 hrs.
New York – 4:10 hrs.
Minneapolis – 4:20 hrs.
Toronto – 4:35 hrs.
Vancouver – 5:50 hrs.
How to move around the city
Cancun's popularity tends to have higher traffic. We recommend requesting a taxi or Uber,
but you can also use public transportation in the Cancun Hotel Zone or buses that go to
nearby towns.
Where to stay?
Find the perfect hotel or motel that fits your budget with prices ranging between $30 - $80
USD per night.